Helen Dimmick, a well-known jewellery industry consultant and supplier to the CMJ, has announced that she will give free webinars on the Jewellery Outlook website about how jewellery businesses can respond to coronavirus, from shutting stores to driving forward online sales.

The first webinar will take place at 11am UK time on Tuesday 24 March 2020.

Speaking about the webinars, Helen said: “My webinars will be on diamonds, jewellery, selling jewellery and supporting jewellery businesses, most especially the independent retailers, but may extend to any other relevant industry sector. My talks will have global relevance and are open to trade participants from around the world.

“Whatever my skills and experience are, I want to share my expertise at this time and we hope to create a collective online community of support.

“The seminars will show that jewellers are not alone – we will provide support to help them during this difficult time, firstly to stabilise and regroup. If possible, we will then look at going beyond survival to flourish and thrive, whatever the new retail landscape looks like.

“During this time I’ll look at providing education for sales staff, for example, via digital initiatives; virtual methods of communication, and new routes to market for when the social distancing and further lockdown measures take place.”

Anyone wishing to join the webinar must pre-register their attendance via the link here.